Frequently Asked Questions for UXBrand
- What is UXBrand?
UXBrand is an online store that specializes in selling POD (Print on Demand) sports shirts. We offer a wide range of products with worldwide shipping.
- What types of payment do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment methods.
- How much does shipping cost?
Shipping costs vary depending on the destination, weight of the package, and shipping method. You can view the shipping costs during the checkout process before making your purchase.
- How long does shipping take?
Shipping times vary depending on the destination and shipping method selected. We work with a network of trusted logistics partners to ensure that orders are delivered quickly and efficiently. You can view estimated shipping times during the checkout process.
- Do you ship internationally?
Yes, we ship to over 40 countries worldwide.
- Can I track my order?
Yes, you will receive a tracking number for your order once it has been shipped. You can track your order by visiting the shipping carrier’s website and entering the tracking number.
- What is your returns policy?
We offer a hassle-free returns policy. If you are not satisfied with your purchase, you can return it within 24h for a full refund or exchange.
- Can I change or cancel my order?
Yes, you can change or cancel your order as long as it has not been shipped. Please contact our customer support team as soon as possible if you need to make changes to your order.
- What if my order is lost or damaged during shipping?
We work with trusted logistics partners to ensure that orders are delivered quickly and efficiently. If your order is lost or damaged during shipping, please contact our customer support team, and we will work with you to resolve the issue.
- How can I contact customer support?
You can contact our customer support team via Phone: +1(510)250-2625
Return Method: By Mail : service@uxbrand.us
Phone: +1(510)250-2625
Business Address: 2288 Clifford Street, Oakland, California, 94612, United States
Email us: service@uxbrand.us
Working Time: Mon-Fri, 8 am-5 pm EST